Warranty & RMA
|For the products in our assortment factory warranties are valid. This means that you have the right to get the regular warranties as the manufacturer of the product has determined. These warranties are specific for each product. Check the manufacturer's website for more information.
Xpert Data delivers product of a high quality and strives to handle your order carefully. In spite of that it could happen that you are not completely satisfied with the delivered product or that a unexpected problem occurs. In that case we will do our utmost to search for a solution for this problem.
For all products and services purchased by the partner, Xpert Data will perform the warranty settlement on behalf of the brands carried by Xpert Data. The warranty settlement from the end user is handled by the partner of Xpert Data.
If you as a partner have a problem with a DrayTek, DINTEK, ACTi or KEDACOM product that we have supplied, please contact us.